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What are the 4 most important things you need to know before you choose any assistive technology?

By March 21st, 2022No Comments
  1. You need to know that you can trust your assistive technology (AT) supplier to uphold the highest standards of professionalism.
  2. You need to know that the people you are dealing with have the experience and expertise to provide quality equipment that suits your individual requirements.
  3. You need to know that your AT supplier acts ethically, is honest, fair and transparent in their business practices keeping your best interests in mind.
  4. You need to know that your supplier is committed to industry “best practice”, acting equitably and with integrity – respecting you as their valued customer.

When it’s time to make your next AT purchase, take a minute to think about who knows AT best – the people who design, manufacture, import, consult, fit and deliver precisely what is required directly to the person they’ve built their entire business around – YOU!

How can you feel confident in finding the right supplier to meet those needs?

The answer is easier than you think…

Look for the supplier who has promised to meet the exacting standards of the Assistive Technology Suppliers Australia (ATSA) Ltd Code of Practice . This is your assurance that you are engaging with the best in the business – ethically and expertly.

All ATSA members, be they wheelchair, walker or walking cane providers, understand the importance of abiding by ATSA’s respected Code of Practice designed to protect you, as the ultimate client of assistive technology.

 “It’s better to be safe than sorry”

Confidence that you are dealing with a reputable business is vital when making a decision that will enhance your quality of life. This is why ATSA exists – to sustain a framework that supports ethical trading between you and your AT retailer. ATSA’s Code of Practice provides you with the security and peace of mind that comes from engaging with mutual respect and shared values.

Since 2000, ATSA members have worked together to build a not-for-profit association that aligns their principles and exemplary business practices as a model of corporate citizenship and social responsibility.

ATSA is an active participant of National Disability Services, the Australian Standards AT sub-committee and the Australian Ethical Health Alliance. ATSA represents its’ members by striving to improve healthcare in Australia through the articulation and affirmation of ethical principles that promote the interests of patients and consumers, enhances access to safe and effective healthcare, and encourages ethical collaboration in the healthcare sector to build public trust.

ATSA is now also a registered charity with the Australian Charities and Not-for-profits Commission (ACNC) with the objective to advance health, social and public welfare.

As members of the peak AT industry body, members are dedicated to compliance with ATSA’s respected Code of Practice to ensure that those objectives are met and sustained with empathy and integrity.

“Looking after the needs of our clients is both our business and our pleasure because, as specialist AT suppliers, it is our business to understand  what AT users need”

That’s how a truly caring and well-regulated industry becomes established – a need for quality improvement is identified, sparking collaboration between enthusiastic individuals and companies that combine forces to demand that their assistive technology needs are heard and understood. 

The designers, manufacturers, distributors and retailers of AT listen to what is needed in the marketplace and dedicate their energies to develop the technology to meet the vast range of requirements of AT users throughout Australia.

Importantly, ATSA members are proud to abide by Australian standards and legislation – in fact, ATSA informs and helps to develop best policy by advising government as the acknowledged voice of the assistive technology sector in Australia.

“Understanding the importance of ethics in business is the key to making a successful investment in assistive technology”

Find your trusted AT partner by visiting

ATSA members are at the forefront of future development that will benefit users of assistive technology across the country – make sure you visit an ATSA Independent Living Expo in 2022 to see the latest innovations that even your Allied Health Professional hasn’t heard of yet!

Plan ahead for 2022

ATSA Independent Living Expo will be back in Brisbane, 11-12 May 2022 and Sydney, 25-26 May 2022.

Interested in exhibiting? Email

Interested in attending?

Visit to register your interest. We look forward to seeing you there.